Crafting a Leadership Vision, Goals & Roadmap for Tech Modernization
A global sportswear retail powerhouse in Portland, OR, underwent a critical transformation with the arrival of a new Chief Digital Information Officer (CDIO), whose mandate was to aggressively and rapidly modernize the entire legacy technology organization.
The Opportunity
The leadership cohort and the wider organization urgently required a unified, powerful vision, clear strategic goals, and a detailed, actionable roadmap that could successfully steer them through the inherent turbulence and complexity of a large-scale technology modernization effort. Alignment, clarity, and shared purpose were non-negotiable prerequisites for success.
What We Delivered
Aiming to build an unshakeable sense of shared ownership and accountability, we meticulously orchestrated a series of high-impact, collaborative sessions designed to yield measurable goals and concrete, actionable steps:
Facilitated a Vision-Setting Summit: We led an intensive, co-creation workshop dedicated to defining a big, bold, and aspirational vision for the future-state technology organization.
Conducted Strategic Leader Interviews: We executed candid 1:1 interviews with every senior leader to gain a nuanced understanding of their specific challenges, perceived opportunities, and critical dependencies.
Orchestrated OKR Definition Workshop: We facilitated a focused, outcome-driven workshop to collectively define precise Objectives and Key Results (OKRs), translating the vision into measurable targets.
Collaborated on a 12-Month Action Roadmap: We partnered with senior leaders to map out specific, high-priority actions over the next 12 months, defining leading Key Performance Indicators (KPIs) to verify forward momentum and strategic progress.
Developed Executive Communication Assets: We designed polished executive presentations and comprehensive internal communications to ensure all supporting teams not only understood the Vision, OKRs, and Roadmap, but critically, understood their key, indispensable role in enabling the company's success.
What Made a Statement
Through the rigorous co-creation and alignment sessions, we forged a truly unified and galvanized leadership team perspective, equipped to steer the organization into the future with absolute clarity, unwavering confidence, and total strategic alignment. This empowered team was now established with the essential conditions for success to navigate and master the inherent turbulence of a large-scale technology modernization.
